For this discussion board exercise, I would like to research an interesting and new concept that relates to the tourism industry. You might focus on a new technology (or new product or service), or perhaps a new concept for a hotel. You may also select a seemingly unrelated idea, but one you think will be relevant to our industry.
Please cite the source(s) you use, and you are NOT allowed to use PowerPoint lecture as a source. when selecting the idea, and your description of the idea’s value from a customer’s point of view.